Russ Posted August 29, 2013 Posted August 29, 2013 Having problems getting my purchase, paypal confirmed my payment was credited to them 3 weeks back, a recent followup mail from me to them has been ignored, any one else had bad service from this retailer ?? ( it's my 2nd time delayed supply )
Downunder Posted August 29, 2013 Posted August 29, 2013 Was/is owned or run by one of the Victorian RAA reps..... I would never use this company again........took ages to get my order sent after I complained and asked for a refund if they couldn't deliver. This was August last year. Not sure if they hold stock or order it in as needed.
Admin Posted August 30, 2013 Posted August 30, 2013 Try ringing him (Rod Birrell - he is the current RAAus President and Vic Rep) and see if you can sort it out as there may be some simple answer. I know sometimes Clear Prop has trouble getting stock from distributors and we hold around $30,000 to $40,000 of stock in-house which is only a touch of the variety of products that are available...also everything is in turmoil at the moment with the exchange rate impacting everything especially supplies...because Clear Prop puts so little margins on things many items are being sold at cost or even a loss because the distributors don't tell you that the cost price is changing each day and Clear Prop always tries to live up to it sales in any way it can which I assume most other shops do as well...it is just as hard on this side of the fence so as I suggested, just keep ringing them to try and sort it out
Russ Posted August 30, 2013 Author Posted August 30, 2013 Was chasing a Mr funnel from them ( large ).....$50 something $$ plus postage.........( last time )
Admin Posted August 30, 2013 Posted August 30, 2013 Clear Prop was offered the Mr Funnel distributorship some time ago however they required the first order to be $10,000 worth...the outlay of $10,000 and the costs of that capital added to each Mr Funnel would make them a loot more expensive and not viable...They were then obtained from the US but the cost of freight now is also crippling
Russ Posted August 30, 2013 Author Posted August 30, 2013 Opened a "dispute" via paypal, .....goods not received.....refund should follow. If aero shop can,t supply, or even reply to a mail.........I,m done with them.
Russ Posted August 30, 2013 Author Posted August 30, 2013 Talk about quick.....paypal have got my refund back already. 2
Kyle Communications Posted August 30, 2013 Posted August 30, 2013 I got mine from Skyshop....wasnt a problem
Blueadventures Posted August 30, 2013 Posted August 30, 2013 Was chasing a Mr funnel from them ( large ).....$50 something $$ plus postage.........( last time ) Hi In Mackay they sell them at Auto shops. Try your local Auto One, Burson auto parts or Blackwoods. Cheers Mike
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