Just on the phone to CASA

[shafs64]

Hi after being on the phone with these people I would just like to go kick a cat!!

 

 

[fly_tornado]

CASA have their own ombudsman now

 

 

[kasper]

Unfortunately a common reaction - RSPCA prefer you to take it on on a stuffed toy - My preferred CASA stuffed toy is:

 

 

[facthunter]

I'm not surprised, but I like "some" cats. Nev

 

 

[Guernsey]

It looks as though it has already been kicked many times as it has several teeth missing.

 

Alan.

 

 

[Guest ozzie]

Imagine the fun you could have if you could actually get into the building for a face to face.

 

 

[pmccarthy]

Fill in the on line CASA survey and give them the score they deserve. Just More Skidmarks.

 

 

[shafs64]

To change my OLD GFPT over to a RPL I found out that I have to do an English test. but I don't need one if I don't use a radio!

 

 

[shafs64]

Fill in the on line CASA survey and give them the score they deserve. Just More Skidmarks.

already done that

 

 

[facthunter]

I'm flat out trying to recall when they were regarded so poorly. THAT english test is to hear people who can't speak English without a heavy accent. Nev

 

 

[fly_tornado]

drop an email to [email protected] and skip the survey, the survey is designed to prove that CASA is tops and doing a bonza job.

 

 

[shafs64]

I sound a little like Bob Hawke but no accent other than Australian

 

 

[facthunter]

It's not how YOU sound. I think it's about those people who phone up wanting to sell you solar. Nev

 

 

[rgmwa]

I'm flat out trying to recall when they were regarded so poorly. THAT english test is to hear people who can't speak English without a heavy accent. Nev

Yes, I thought it would be a bit of a joke when I did my test. No so! Some of those recorded accents they have you decipher are not so easy. A lot of overseas students train around the Jandakot area, and they are often hard to understand on the radio even when you more or less know what they are trying to say. Not their fault. It must be very difficult to train in a foreign country.

 

rgmwa

 

 

[facthunter]

CASA "We're not happy till you're not happy" Now add. "Someone else's problem is now yours". You couldn't make up this stuff. You can't understand bad english so YOU don't fly. Nev

 

 

[Pearo]

I must be the only person who has never had an issue with CASA... Everytime I have had to call them they have been extremely helpful.

 

 

[facthunter]

Talk to people in the Industry, if you want to know more. I'm not saying the people on the end of the phone are Aliens. They just work in the system. Nev

 

 

[Ausfly_68]

Seems to be a lot of inconsistent information.

 

When I phoned I was told I just needed to submit form 61-9TX to transfer from my CAR 5 GFPT ,which already included Flight Radio Licence. I did so and next correspondence from them was my RPL arriving in the mail.

 

 

[Camel]

CASA are absolutely not interested in anything to do with safety they just satisfy their own interests ! Casa has proven over and over again that it is slow and incapable of serving the aviation community, it can only destroy it ! Australia is no longer the lucky country ! It supports government departments that suck the life out of viable businesses, a buisness owner has to work and be competitive to survive ! Government departments just put up their charges and by law we have to pay it ! Don't kick the cat , write on casa feedback and tell them they are a waste of time, space, oxygen and need to change their ways ! I'm totally sick of casa and I think they are sick of me!

 

 

[shafs64]

I must be the only person who has never had an issue with CASA... Everytime I have had to call them they have been extremely helpful.

Peri is from CASA

 

 

[Downunder]

CASA are absolutely not interested in anything to do with safety they just satisfy their own interests ! Casa has proven over and over again that it is slow and incapable of serving the aviation community, it can only destroy it ! Australia is no longer the lucky country ! It supports government departments that suck the life out of viable businesses, a buisness owner has to work and be competitive to survive ! Government departments just put up their charges and by law we have to pay it ! Don't kick the cat , write on casa feedback and tell them they are a waste of time, space, oxygen and need to change their ways ! I'm totally sick of casa and I think they are sick of me!

You can add local councils to that list. Pen pushers clocking time till retirement.

 

Couldn't give a rats about their own community development.

 

 

[Pearo]

Peri is from CASA

Lol. Does CASA even have an office in Brisbane? Last time I worked for government I bailed at the 4 month mark, the guys I worked with were ok, but the management was woeful. I was subcontracted in there from my then employer (Microsoft) so I had to quit a job with fairly reasonable amount of future potential.

 

 

[Robbo]

Believe there is two at Hendra and Fortitude Valley.

 

 

[SDQDI]

Seems to be a lot of inconsistent information.When I phoned I was told I just needed to submit form 61-9TX to transfer from my CAR 5 GFPT ,which already included Flight Radio Licence. I did so and next correspondence from them was my RPL arriving in the mail.

Maybe casa use ex Telstra call centre employees. if they don't know how to help you they will tell you it is impossible or get you to do something totally irrelevant to your original enquiry or transfer you to someone else in a department that has nothing to do with what you want. I find the best way is to hang up and ring back and keep doing that until you get someone who actually knows what they are on about.

As for the English test, it isn't the only thing that reeks stupidity in the system. (Now that was a civilised comment!)

 

 

[Robbo]

Jeez some of the people I hear on the radio...........