Official JQ NZ Domestic Launch Media Release

[Guest Darren Masters]

Jetstar introduces all day, every day, low fares

 

 

 

 

 



across New Zealand

 

 

 

 

 

 

 

Low fares leader Jetstar has today commenced operations as New Zealand’s newest domestic airline, introducing every day low fares to make air travel within New Zealand even more accessible and offering New Zealanders an exciting new choice in air travel.

 

 

 

 

 

 

 

Jetstar has unveiled its innovative product offering to consumers travelling within New Zealand by reasserting its commitment to delivering the lowest every day fares of any of its competitors.

 

 

 

 

 

 

 

Jetstar backs its every day low fares commitment to its New Zealand customers with the Jetstar Price Beat Guarantee, which means when booking on Jetstar at a similar date and time the airline will beat any competitor by 10 per cent^.

 

 

 

 

 

 

 

The airline’s every day one way web fares are available at Jetstar.com from NZD$49 (JetSaver Light).

 

 

 

 

 

 

 

Jetstar will become the second largest airline in the domestic New Zealand market in capacity terms with a modern fleet of three 177 seat Airbus A320 aircraft serving four destinations and operating a future five-route network of 84 weekly return flights.

 

 

 

 

 

 

 

Jetstar’s domestic New Zealand network will offer almost 30,000 weekly seats providing significant new levels of capacity by the Qantas Group and increased access to affordable, hassle-free and convenient travel for both leisure and business flyers.

 

 

 

 

 

 

 

The new services highlight Jetstar’s ongoing investment in the New Zealand market having also recently commenced trans Tasman operations from Auckland, which combined with its Christchurch trans Tasman services now total 42 weekly return flights. Its domestic New Zealand operations comprise:

 

 

 

 

 

 

 

Destination Frequency (Return services)

 

 

 

(From 10 June 2009) Frequency (Return services)

 

 

 

(From 24 June 2009)

 

 

 

Auckland – Christchurch 5 times daily 6 times daily

 

 

 

Auckland – Wellington 2 times daily 3 times daily

 

 

 

Auckland – Queenstown Daily Daily

 

 

 

Christchurch – Wellington - Daily

 

 

 

Christchurch – Queenstown Daily Daily

 

 

 

 

 

 

 

The airline will reintroduce Qantas Group operations between Christchurch-Wellington from 24 June.

 

 

 

 

 

 

 

Jetstar Chief Executive Officer Bruce Buchanan said as the Asia Pacific region’s leading low fares airline, Jetstar would offer New Zealand consumers award-winning service, efficient modern A320 aircraft with comfy leather seats, new and innovative products and the lowest fares in the market.

 

 

 

 

 

 

 

“Now New Zealand has greater choice with Jetstar’s domestic market arrival with our proven low cost business model supporting constant innovation and low fare flying for consumers,” Mr Buchanan said.

 

 

 

 

 

 

 

“Jetstar will take a price leadership position in the domestic New Zealand market backed by our Price Beat Guarantee and offer an attractive value for money travel proposition.

 

 

 

 

 

 

 

“Jetstar has reshaped air travel across our region by sustainably providing greater access to low fares that enable people to fly more often or for the first time. By example in Jetstar’s first year of domestic operations in Australia 10 per cent of our passengers were first time flyers creating an entire new market.

 

 

 

 

 

 

 

“We believe we can have a real impact in the New Zealand domestic market given our already well established brand and operational presence on the highly competitive trans Tasman route.”

 

 

 

 

 

 

 

Mr Buchanan said Jetstar provided people greater choice in how they fly through a diverse product offering including JetSaver Light fares, where you travel for a lower fare with carry on baggage only, Extra Leg Room^ seats and by allowing passengers to choose what is most important to them.

 

 

 

 

 

 

 

“We offer the highest cabin baggage allowance of 10 kilograms per passenger for added convenience and to make travel hassle-free,” Mr Buchanan said.

 

 

 

 

 

 

 

“Jetstar provides the choice of seamless Web Check-in at Jetstar.com up to 24 hours before departure, convenient Self-Check Kiosks at all domestic ports in New Zealand and Qantas Club lounge access for eligible customers travelling from Auckland, Christchurch and Wellington.

 

 

 

 

 

 

 

“Travelers will also soon be able to utilise self tagging technology for baggage check-in on all domestic New Zealand flights, saving further time at check-in and producing cost savings to keep fares low.”

 

 

 

 

 

 

 

Celebrations were held today across Jetstar’s four New Zealand ports with the Jetstar CEO and airline Executives joined by tourism leaders in welcoming the new low fare services.

 

 

 

 

 

 

 

Since May 2004, Jetstar has carried 45 million passengers across Australia, New Zealand and the Asia Pacific including 15 million for less than AUD$50 one way.

 

 

 

 

 

 

 

Mr Buchanan said Jetstar’s entry into the domestic New Zealand aviation market was creating up to 250 direct jobs under an established subsidiary and NZ flying business.

 

 

 

 

 

 

 

“By stimulating travel through low fares Jetstar can generate significant economic benefit through encouraging more people to fly internally on a leisure or business trip,” Mr Buchanan said.

 

 

 

 

 

 

 

“Jetstar will also open up greater flight and market access to attract more international visitors to New Zealand. Almost one million Australians visited New Zealand last year, spending on average NZD$1,800 per visit (excluding their airfare).

 

 

 

 

 

 

 

“Jetstar’s increasingly global distribution reach now includes existing interline ticketing agreements with a growing list of international carriers including Qantas and Etihad and an integrated Pan Asian network that will bring additional visitors to New Zealand.

 

 

 

 

 

 

 

“To support international visitation to New Zealand, Jetstar and Qantas will offer a seamless connection through Auckland to other Qantas and Jetstar international services, as well as inbound international one-stop connections through Auckland to Queenstown, Christchurch and Wellington.”

 

 

 

 

 

 

 

The full implementation of Jetstar’s domestic New Zealand operation and existing trans Tasman services will support a fleet of six A320s based evenly between Auckland and Christchurch.

 

 

 

 

 

 

 

Qantas Frequent Flyer members can earn points and status credits when travelling on Jetstar on JetFlex fares within New Zealand. Qantas Frequent Flyer members can choose to use their points for flight awards on Jetstar services in two ways; via Qantas and Partner Classic Awards or Jetstar Any Seat Awards.

 

 

 

 

 

 

 

A Qantas code share will be offered on all Jetstar domestic and trans Tasman New Zealand services, including Qantas customers who hold a Qantas International and/or Tasman sector in the same itinerary.

 

 

 

 

 

 

 

Jetstar is operating its domestic New Zealand operations under the airline’s Australian Air Operator Certificate (AOC) using Australia New Zealand Aviation (ANZA) privileges.

 

 

 

^ Conditions apply

 

 

 

Media enquiries:

 

 

 

Simon Westaway Head of Corporate Relations M: +61 (0) 401 994 627

 

 

 

Gerard Blank The Agency Communications M: +64 (0) 275 243 629

 

 

 

Andrea Wait Jetstar Corporate Communications Adviser M: +61 (0) 438 090 970

 

 

 

 

 

 

 

 

 

 

 

JETSTAR BACKGROUNDER (3 pages)

 

 

 

 

 

 

 

1. Jetstar Domestic New Zealand Schedule

 

 

 

From 10 June 2009, Jetstar will operate Auckland-Christchurch five times daily return, Auckland-Wellington two times daily, Auckland-Queenstown daily and Christchurch-Queenstown daily.

 

 

 

 

 

 

 

From 24 June 2009, Jetstar will operate an additional daily return Auckland-Christchurch service, an additional daily Auckland-Wellington service and introduce a daily Christchurch-Wellington service.

 

 

 

 

 

 

 

 

 

 

 

EFFECTIVE 10 JUNE 2009 TO 23 JUNE 2009

 

 

 

Route Flight # Dep Time Arr Time A/C Frequency

 

 

 

AKL CHC JQ245 0620 0740 320 Daily

 

 

 

JQ249 1000 1120 320 Daily

 

 

 

JQ251 1440 1600 320 Daily

 

 

 

JQ255 1820 1940 320 Daily

 

 

 

JQ257 1920 2040 320 Daily

 

 

 

CHC AKL JQ244 0810 0930 320 Daily

 

 

 

JQ250 1240 1400 320 Daily

 

 

 

JQ254 1630 1750 320 Daily

 

 

 

JQ256 2010 2130 320 Daily

 

 

 

JQ258 2110 2230 320 Daily

 

 

 

AKL WLG JQ263 0600 0700 320 Daily

 

 

 

JQ265 1540 1640 320 Daily

 

 

 

WLG AKL JQ262 0730 0830 320 Daily

 

 

 

JQ266 1710 1810 320 Daily

 

 

 

AKL ZQN JQ279 0900 1050 320 Daily

 

 

 

ZQN AKL JQ278 1310 1500 320 Daily

 

 

 

CHC ZQN JQ277 1150 1240 320 Daily

 

 

 

ZQN CHC JQ276 1120 1210 320 Daily

 

 

 

 

 

 

 

 

 

 

 

EFFECTIVE 24 JUNE 2009

 

 

 

Route Flight # Dep Time Arr Time A/C Frequency

 

 

 

AKL CHC JQ245 0645 0805 320 Daily

 

 

 

JQ247 0750 0910 320 Daily

 

 

 

JQ249 1010 1130 320 Daily

 

 

 

JQ251 1140 1300 320 Daily

 

 

 

JQ255 1820 1940 320 Daily

 

 

 

JQ257 2020 2140 320 Daily

 

 

 

CHC AKL JQ244 0600 0720 320 Daily

 

 

 

JQ246 0950 1110 320 Daily

 

 

 

JQ250 1200 1320 320 Daily

 

 

 

JQ254 1630 1750 320 Daily

 

 

 

JQ256 2010 2130 320 Daily

 

 

 

JQ258 2210 2330 320 Daily

 

 

 

AKL WLG JQ263 0710 0810 320 Daily

 

 

 

JQ265 1410 1510 320 Daily

 

 

 

JQ267 1710 1810 320 Daily

 

 

 

WLG AKL JQ262 0840 0940 320 Daily

 

 

 

JQ264 1540 1640 320 Daily

 

 

 

JQ266 1840 1940 320 Daily

 

 

 

AKL ZQN JQ279 1240 1430 320 Daily

 

 

 

ZQN AKL JQ278 0955 1145 320 Daily

 

 

 

CHC WLG JQ268 1330 1415 320 Daily

 

 

 

WLG CHC JQ269 1445 1530 320 Daily

 

 

 

CHC ZQN JQ277 0835 0925 320 Daily

 

 

 

ZQN CHC JQ276 1500 1550 320 Daily

 

 

 

 

 

 

 

Jetstar Trans Tasman Schedule (Weekly return A320 services)

 

 

 

Christchurch – Sydney 10 times weekly

 

 

 

Christchurch – Melbourne 9 times weekly

 

 

 

Christchurch – Brisbane Daily

 

 

 

Christchurch – Gold Coast 2 times weekly

 

 

 

Auckland-Sydney Daily

 

 

 

Auckland-Gold Coast Daily

 

 

 

 

 

 

 

2. All about Choice

 

 

 

 

 

 

 

Fares

 

 

 

Jetstar Domestic New Zealand Fares - Available at Jetstar.com (Quoted one-way)

 

 

 

JetSaver Light fares from NZD $49

 

 

 

JetSaver fares from additional NZD $10

 

 

 

JetFlex Fares from NZD $199

 

 

 

 

 

 

 

• JetSaver Light fares offer customers with the choice to travel for a lower fare with carry on baggage only – to a maximum 10kg.

 

 

 

• JetSaver fares allow customers to book with a 20 kilogram baggage allowance for NZD$10 more per domestic flight (and NZD$20 more per international flight).

 

 

 

• JetFlex fares have more flexible conditions, refundable for a fee, earn Qantas Frequent Flyer points and Status Credits and allow 20 kilogram baggage allowance per domestic flight.

 

 

 

 

 

 

 

^Jetstar Price Beat Guarantee (^ Conditions apply)

 

 

 

For any traveler who finds a lower internet fare with another carrier at a comparable date and time, Jetstar will beat the comparable fare by 10 per cent. The Jetstar Price Beat Guarantee applies to available published internet airfares on the same route at a comparable time (i.e. domestic and trans-Tasman fares must be within an hour, other international fares must be on the same day).

 

 

 

 

 

 

 

Passengers who find a lower comparable fare online can call the Jetstar Price Beat Guarantee telephone number 0800 800 995 and Jetstar will beat the fare by 10 per cent, subject to verifying the competing fare and the Jetstar fares are available. Conditions apply, visit jetstar.com for more details.

 

 

 

 

 

 

 

^Extra Leg Room (^Conditions apply)

 

 

 

Passengers can also choose an Extra Leg Room option upgrade when booking JetSaver Light and JetSaver fares at Jetstar.com, Jetstar Telephone Reservations or prior to check-in when available for NZD $25 on domestic services or NZD $60 on trans Tasman services. An Extra Leg Room seat has a seat pitch of 38 inches, offering 20 per cent more seat pitch compared to a regular economy seat.

 

 

 

 

 

 

 

Passengers who choose an Extra Leg Room seat must confirm that they meet the requirements to be seated in an exit row seat prior to booking. Jetstar has the sole discretion at check-in, or boarding, to determine whether a passenger meets the requirements to sit in an exit row seat.

 

 

 

 

 

 

 

Extra Leg Room seats are not transferable and not refundable. If the passenger doesn’t meet the requirements, the passenger will be assigned a regular economy seat and will not receive a refund for the additional amount paid to sit in an Extra Legroom Seat. Visit Jetstar.com for more details.

 

 

 

 

 

 

 

Seat Pre-Selection

 

 

 

Customers may pre-select their seats on Jetstar. The option to ‘pre-select’ a seat for domestic and international flights can be made at the time of making a booking online at Jetstar.com or through Jetstar Telephone Reservations on 0800 800 995 (New Zealand).

 

 

 

 

 

 

 

^ Travel Insurance

 

 

 

AIG New Zealand, a member of the AIG Group, offers Jetstar customers an affordable web based travel insurance solution to seamlessly add to their purchased flight itineraries. This includes Jetstar domestic New Zealand services. It can be chosen as a simple add-on to an online flight purchase at Jetstar.com. (Conditions apply).

 

 

 

 

 

 

 

3. Airport Experience

 

 

 

 

 

 

 

Self Service Kiosk and Web-Check In

 

 

 

Passengers traveling on Jetstar’s domestic New Zealand services will have access to a choice of convenient check-in options, including Self-Check Kiosks at Auckland, Christchurch, Wellington and Queenstown Airports, traditional check-in counters at all Airports and its popular Web Check-in via Jetstar.com. Jetstar passengers may Web Check-in from 24 hours prior to the scheduled time of travel. Self-Check Kiosks are open two hours prior to the scheduled time of travel.

 

 

 

 

 

 

 

Passenger Connectivity

 

 

 

Jetstar will offer seamless passenger and baggage connections through Auckland to other Qantas and Jetstar services. This means passengers travelling on a Jetstar domestic NZ service connecting to a Jetstar or Qantas operated international flight in Auckland will have baggage checked through to their final destination and receive boarding passes for both the domestic and international flights at their domestic origination point (e.g. Christchurch).

 

 

 

 

 

 

 

For passengers connecting in other ports (e.g. Christchurch) Jetstar will facilitate the transaction through a single itinerary and transaction, but customers will need to collect bags and re-check at their connecting port (e.g. Christchurch).

 

 

 

 

 

 

 

4. Onboard Experience – Inflight Product

 

 

 

Jetstar’s onboard product includes a range of food and beverages, including alcoholic and non-alcoholic, and snacks available for purchase. Items may be purchased on board domestic NZ services.

 

 

 

 

 

 

 

No hot meals will be served due to the short length of sectors. JetSounds will be provided and accessed through the purchase of headphones (NZD$5). Jetstar trans Tasman services will continue to offer Video On Demand units (In-flight video and audio entertainment) for rent.

 

 

 

 

 

 

 

5. Payment options

 

 

 

Online bookings at jetstar.com can be made via direct payment from the user’s internet bank account or via credit card. An additional NZD$2 per passenger per domestic flight will be applied to fares paid by credit card or charge card. NZD$15 extra will be charged for bookings through Jetstar Telephone Reservations on 0800 800 995. Travel agents may sell these fares for more.

 

 

 

 

 

 

 

6. Jetstar’s Fleet - Airbus A320

 

 

 

Jetstar’s A320 fleet boasts 177 seats in single class configuration. The aircraft feature:

 

 

 

• Comfy all leather seats

 

 

 

• Containerised cargo loading system

 

 

 

• IAE V2500 turbofan twin engines

 

 

 

 

 

 

 

7. Awards

 

 

 

Jetstar has been recognised as one of the world’s leading low fares airlines. In the prestigious SkyTrax World Airline Survey, Jetstar has been ranked in the top five of the world’s best low fares airlines for the past three years. Jetstar was named World’s Best Low Cost Airline, Best Low Cost Airline Australia / Pacific and Best Cabin Staff Australia/New Zealand in 2007. Jetstar was also voted Best Low Cost Carrier Australasia in 2009.

 

 

 

 

 

 

 

In 2009, The Centre for Asia Pacific Aviation (CAPA) named Jetstar the CAPA Low Cost Airline of the Year in the Asia Pacific region for the second consecutive year and for the third time overall.