Jerry_Atrick Posted March 25, 2020 Posted March 25, 2020 I have a pair of EQ1 headsets and was wanting to get in touch with the manufacturer. It was previously manufactured/distributed by microlight.com.au (I think).. Have they gone bust? Have they sold the rights to Lightspeed (I notice they have a wireless headset now)?
gareth lacey Posted March 25, 2020 Posted March 25, 2020 Hi Jerry ,i have 2 pair the company i got them from are in York WA, from memory the guy also runs a flight school dont know if that is much help to you in UK cheers gareth
Jerry_Atrick Posted March 26, 2020 Author Posted March 26, 2020 @gareth lacey - yes - I bought them direct from the company. I have searched the internet - the site - microlight.com.au doesn't exist and the last FB post (I joined just to be able to see it) was from 2017 or 2018... I take it there has been nothing in the local press over the last couple of years?
gareth lacey Posted March 26, 2020 Posted March 26, 2020 HI Jerry , not seen anything here ,i did send one set back for a charging problem in 2017, no problems since, hope that someone picks it up i do like the fact i have no wires hanging in aircraft
Jerry_Atrick Posted March 26, 2020 Author Posted March 26, 2020 @gareth lacey - thanks! Hope they have changed names or something...
onetrack Posted March 27, 2020 Posted March 27, 2020 Jerry - You didn't manage to find the website below? The "contact us" form is at the bottom right. http://eqwirelessheadsets.com/story.html 1
Jerry_Atrick Posted March 27, 2020 Author Posted March 27, 2020 @onetrack - searched EQ1 wireless headsets and there was not much except for a US retailer discounting them.. Much appreciated, Lance 1
lyle janke Posted March 28, 2020 Posted March 28, 2020 hi to the person requiring services to an EQ-1 Wireless headset send e-mail to the e-mail below phone contact very unreliable you should get a response in a short time [email protected] gary the original distributor has sadly passed away & this guy now provides the service i`ve required some repairs in the recent past & on both occasions i was able to get my head sets serviced hope this helps lyle 2
Andrew Posted March 29, 2020 Posted March 29, 2020 hi to the person requiring services to an EQ-1 Wireless headset send e-mail to the e-mail below phone contact very unreliable you should get a response in a short time [email protected] gary the original distributor has sadly passed away & this guy now provides the service i`ve required some repairs in the recent past & on both occasions i was able to get my head sets serviced hope this helps lyle Correction to above. Gordon Marshall, marketing and distributor passed away. Gary, the inventor of the wireless technology and EQ1 Product is contactable on [email protected] Cheers. Andrew. 1
Winjee Posted March 29, 2020 Posted March 29, 2020 Gordon Marshall was great to do business with. Early on I asked him for another contact should it be required. He said " YES BUT YOU WON'T ENJOY IT". We had a problem, made the contact (farm) sent the units back with details, and waited. The units were returned to the best of my belief packed as sent with ZERO comment and no different. Gordon Marshal was not wrong. 1
Jerry_Atrick Posted March 29, 2020 Author Posted March 29, 2020 Thanks for your responses. Really sad to hear Gordon passed away - I purchased my set directly from him - top chap! I'll give the manufacturer a go - are they still being made at least? Cheers, JA
Noel Davies Posted July 11, 2022 Posted July 11, 2022 Hi Jerry I have the EQ1 system on my trike. The passenger headset has died and I can't find anyone to fix it. have you still got yours and do you want to sell them? Regards Noel Davies
lyle janke Posted July 11, 2022 Posted July 11, 2022 hi it seems the batteries fail 1st i dont seem to have any other issues apart from battery issues they are an easy swap for anyone that is electronically -mined handy with a soldering iron
RFguy Posted July 13, 2022 Posted July 13, 2022 you can buy a battery pack from the net- see my post to Lyle last week.
lyle janke Posted July 14, 2022 Posted July 14, 2022 HI All as there seems to be a group of us who have EQ-1 headsets with no ongoing support apparently . we perhaps should backtrack to find why the sale of business means that the current owner would not be interested in keeping this excellent product supported & selling more of them . it is not as though they were cheap chinese knock-off`s when they were being made & marketed by great people & companies where do we start in the search ???
Noel Davies Posted July 14, 2022 Posted July 14, 2022 Hi Lyle Anything you come up with would be of help, Noel
Noel Davies Posted July 15, 2022 Posted July 15, 2022 Thanks for that. The set that isn't working already has new batteries. What I need is a repairer or to buy another matching set. Regards Noel
Noel Davies Posted July 15, 2022 Posted July 15, 2022 No sound at all. When you press the button to turn it on there is no recognition signal/sound. I gave it to a couple of retired mates who have some avionic experience, but they didn't have the equipment to chase it further. It is now with my guitar luthier who is a retired RAAF avionics tech (he does mainly guitar amps now) he said he will try to look at it this week Regards Noel Ps. Thankyou for your interest and do you have any suggestions as to where I could advertise for a second hand unit. (or a whole system)
RFguy Posted July 16, 2022 Posted July 16, 2022 (edited) Sounds like a very simple fault to me. (but I have electronics in low earth orbit, so headsets are simple- although they are annoyingly fiddly to diassemble and reassemble) . but this one sounds like a simple fault in the separate electronics box. I'd suggest the usual suspects- Australian aviation buy swap and sell https://www.facebook.com/groups/796324257055294 Edited July 16, 2022 by RFguy
Jerry_Atrick Posted September 16, 2022 Author Posted September 16, 2022 (edited) On 11/07/2022 at 4:47 AM, Noel Davies said: Hi Jerry I have the EQ1 system on my trike. The passenger headset has died and I can't find anyone to fix it. have you still got yours and do you want to sell them? Regards Noel Davies Hi Noel, Just saw this.. I do still have it.. and when flying, still use it.. Not for sale just yet, anyway. Lance (Jerry's just my pseudonym) Edited September 16, 2022 by Jerry_Atrick
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