Downunder Posted April 20, 2008 Posted April 20, 2008 Hello, I need some tips on how to regain access to my CD Rom/DVD drive. I turned my computer on a few days ago and a "Restriction warning " poped up saying "Administrator has prohibited access to CD DVD Rom drives" In "my comp" the D drive icon has a red circle around it with a line, just like a no-smoking sign.Right click-open and get"access denied" The problem is. Iam the administrator!!!!( home pc). Wife and son have limited accounts. Been through the device manager and D drive properties,hardware. I've spent 4 days now trying to sort this and started going round in circles. I am not IT trained but sort of self taught the basics. Thought it was the drive itself, so bought a new one-same problem. I don't recall doing anything the day before it went on the blink.....but maybe I did? There must be a button or box somewhere that needs pushing to regain access. I'm pretty big on security and always running scans etc. Specs: 2 year old pc windows XP P4 CPU 4G Ram 3.0 GHz. Regards, R J Mitchell
flie43 Posted April 20, 2008 Posted April 20, 2008 Self taught myself--did you try a restore to an earlier date when it worked? Terry
Downunder Posted April 20, 2008 Author Posted April 20, 2008 Yes I did. First 2 weeks back, then another 2. No difference to my problem unfortunately. Really has me stumped. Regards, R J Mitchell
slartibartfast Posted April 20, 2008 Posted April 20, 2008 Hi RJ. A quick google turned up some ideas worth chasing. Here, and this one was caused by an Acer program, and this one explains how a group policy setting can do that. I'd look into the group policy first. Or you could just give it a thump. Worked for the Fonz.
Downunder Posted April 20, 2008 Author Posted April 20, 2008 Thanks for that Slarti. It does look like some sort of Group Policy. However, I'm not connected to any networks so me as administrator should be the highest power on my computer?(Couldn't find anything related to group or network policy also). Tried some of the things in the other links to no effect.(deleting updates,etc) In my device manager the device(DVD CD Rom) is "enabled" and "device is working properly" but something somewhere is stopping me. If I "disable" then "enable", the red circle with line disappears on the icon but the drive still cannot be used "Access denied". Tried all this with umpteen restarts. I'm trialling"Windows Live One Care" but I might remove this and go back to avast or avg. Seems like it has a lot of control over the computer. Regards, R J Mitchell
Seal Posted April 23, 2008 Posted April 23, 2008 I´m curious as to how you got on with this? My prime suspect would be the ¨Live one" as it is capable of blocking access to all sorts of resources. I am not all that familiar with it so I can´t point you at the relevant menu but have a good look at all its settings and options. Cheers, Selwyn
Downunder Posted April 26, 2008 Author Posted April 26, 2008 Thanks for your interest. I ended up removing "live one" (was near end of trial period anyway.) and still the problem persisted. After going through upteen Tech forums, I came upon a post with the exact same problems. The poster was going through his "program files" and in the "Intel" folder found the same icons used to ban use of these drives. Guess what? Yes, I was running the Intel desk top utillities program also. So, removed it and problem solved. I must say, I'll avoid intel programs if I can help it now. These deep programs that run in the back ground are a pain to say the least:hittinghead: As I stated before, all my admin setting said all was well and running fine. I've never been part of a network and for this to pop up out of the blue after two years is surprising. There was no indication anywhere as to what was happening and why. I'm quite irrate about it. But I'm proud I did end up fixing it myself. Costs a fortune to get these techies in you know:). Then again flyings not a poor mans pastime;) Thanks to everyone who posted. Regards, R J Mitchell
Seal Posted April 30, 2008 Posted April 30, 2008 :).Then again flyings not a poor mans pastime;) Don´t know about that, it will be if you keep flying for long enough. :big_grin: Glad you got the problem sorted out, those things can be tricky and sometimes very hard to kill. BTW were you ever WGCDR AAFC? If that means nothing to you don´t worry, I promise it´s not rude :) Cheers, Selwyn
Downunder Posted April 30, 2008 Author Posted April 30, 2008 No, just an actor in one of those 70's sitcom's;)
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