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Project Management
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Once upon a time, the Civil Aviation Authority and the Canberra Rowing
Club decided to engage in an annual boat race on Lake Burley Griffin.
Both teams trained long and hard to reach their peak performance. On the
big day, the Rowing Club won by a kilometer.
The Authority team was rather discouraged by their loss, and morale
sagged. Senior management decided that the reason for the crushing defeat
must be found, and so a project team was set up to investigate the problem
and take appropriate action.
It was found that, while the Rowing Club had eight people rowing and one
person steering, the Authority had one person rowing and eight steering.
Senior management accordingly hired consultants to study the Authority's
team structure.
For half a million dollars the consultants advised that the team needed to
be better coordinated so that more effort went into rowing.
The new Authority team consisted of four steering managers, three senior
steering managers and one rower. A performance appraisal system was set up
to give the rower more incentive, and he was sent to courses run by the
consultants so that he would feel empowered and enriched.
The next year the Rowing Club won by two kilometers.
The Authority sacked the rower for poor performance, sold off the oars and
halted development of a new boat.
The money they saved was used as performance bonuses for senior management