I phoned RAAus last week regarding the delay in my re registration. The rego has now been expired 12 days but "hopefully" (how I hate that expression), it will be re registered this week.
I was also told that the staff spend half their day answering phone calls regarding delays, which further adds to the delay. A case of inefficiency breeding inefficiency.
Some interesting figures relating to the annual fixed costs of leaving a plane in the hangar.
Insurance $1,600 Basing fees $1,300 Interest ($80,000 x 7%) $5,600 Charts etc $200 Pilot cert, BFR, ASIC $500 Hangar rent $2,600 Total $11,800 per year
This equates to $227 per week or a cost to me of $454 for a two week delay in re registration.
It is ridiculous to be out of pocket $454 for registration costing $130.
The figures get worse when you multiply the cost by the total number of registrations.
If there are 3,500 registrations held up by 2 weeks each, then at a cost of $454 each, the total cost to members is a staggering $1,589,000
Here is one possible solution.
Give members the choice of paying $130 registration fee and it will be done in due course (6 weeks).
However, by paying a further $50 "good service" levy, re registration could be guaranteed to be done in a week. This money would effectively go to paying for an additional staff member, who at say $50,000 per year, would only have to process 4 registrations per day. Let's say that only one third of members take it up.
Because this new staff member is processing close to 1,000 registrations, the workload on the existing staff has been eased by nearly one third.
With only two thirds of their work to be done, processing times should also be reduced by one third, from six weeks to four.
All of a sudden there is no delay for anyone, and members save $1.6 million for the voluntary outlay of $50,000.
Of course, anyone not willing to pay the extra $50 would not be able to complain about the registration delays.