I agree with Ian that as members there must be a way to remove those persons who have let things get to this point. Obviously they have not forfilled their obligations and have let the organisation slide into a hole that only seems to be getting deeper and deeper. Without trying to look like a rat thats jumping from a sinking ship, I would have no qualms changing to another organization that could offer better services. How many of us change phone companies, insurances, banks etc...etc because of better services.
Another thought....................(aghhhh my aching head) If RAAUS is not forthcoming on what the actual problem is then why don't we find out from CASA direct?