hehe. I disconnected an optus mobile because I no longer wanted the phone number. 8 months later I get a final notive bill, I rang up and said I had disconnected. The optus bloke says no you didn't and that I must pay. Now, I have had it with these guys so I said, you can take me to court but you no getting one **** cent!.
A week later I rang again, the woman (after some mucking around) says "oh yes, you did try to cancel but we rang to up to see if you really wanted to do it". hahaha. The rang me on the phone number I disconnected and didn't answer the phone. So they decided to to do what I told them to do. This time she agreed that it sucked and fixed it up.
I used to LOVE optus. But slowly they became exactly like telstra.
My telstra troubles. ghod. you name it. These days they often ring to try an get us back. My wife has been telling them 'no' so they really did it when last time they asked to speak to me instead of her! They did end up getting me one day. This bloke didn't say where he was from but tried to sound like some long lost mate. When he ased about maybe getting back with telstra he said "yeah, I know you have said that before". I hung up on him. I do not care what they offer, even if it is the best of the best. They can get stuffed.
It takes 3 major stuff-ups before I switch. Virgin, Teltra and Optus are in the no-fly zones for me and family.
HATE EM.
Now that I have that of my chest (sort of :-)). Have a good Easter :-)
Steven.