Do you know what they are paying their ground staff and thus the quality of worker they are employing these days? I was contract ground crew for Virgin Blue for 7 years and I loved it but I had to get out...the pay and conditions were appalling. When I left we were earning $21 per hour casual...but do the maths...I still managed to earn almost $70k for several of the later years due to the hours we worked with no minimum/suitable rest periods doing constant split shifts. My ticker finally started to spit the dummy and I had to get out. None of the basic safety rules were being followed...especially when it came to drug testing of staff. They just didn't do it full stop. I did end up reporting all this to CASA through their confidential reporting portal in the end when the guilt of what was happening got to be too much. Virgin and CASA sent their people in...CASA was only there for one morning...and they left after lunch. The Guys I was working with that night all sighed in relief and rushed to their cars excitedly to go home and get their "bongs" in before the last flight arrived. And I am not making this up or guessing. They told me. Virgin itself cared even less but they did remove the contract from the company I was working for not long after I left and found another job.
Funny thing is the new company that took over paid even less.